At TinyGlam, customer satisfaction is our priority. However, due to the nature of our products, we have specific refund and return policies outlined below.

Non-Returnable Items

Since our products fall under Hygiene, Health, and Personal Care, they cannot be returned for hygiene reasons.

Replacement Policy

Items that are damaged, defective, expired, or incorrect at the time of delivery are eligible for a free replacement.*

To initiate a replacement request, please contact us at tinytalks@tinyglam.co.in within 48 hours of receiving your order, along with photos/videos of the issue. Once your request is verified, we will provide instructions for the replacement process.

Return Process

If a return is approved for a defective or incorrect product, we will send you a return shipping label and instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

For return-related queries, reach out to us at tinytalks@tinyglam.co.in or call +91 7400082630.

Damages & Issues

We request you to inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can resolve the issue.

Exceptions / Non-Returnable Items

• Personal care and hygiene products (e.g., skincare, haircare, and beauty products) cannot be returned.
• Sale items and gift cards are non-refundable.
• We do not accept returns for hazardous materials, flammable liquids, or gases.

If you have questions regarding a specific product, please get in touch with us before placing an order.

Exchanges

The fastest way to get the product you need is to request a replacement for the incorrect/damaged product and place a separate order for the new item.

Refunds

• Refunds are only applicable if a replacement is not feasible.
• Once your return is received and inspected, we will notify you of approval or rejection.
• Approved refunds will be processed within 10 business days via the original payment method. Please note that banks or credit card companies may take additional time to reflect the refund.

If more than 15 business days have passed since approval and you have not received your refund, please contact us at tinytalks@tinyglam.co.in.

Thank you for shopping with TinyGlam!

*Terms & conditions apply.